Business process analysis
Business process management
When analyzing the execution of processes, their compliance with the prescribed behaviors and performance indicators is essential. This analysis allows to have important information to know in detail processes and activities in execution, the times that demand and its relation with the real operations.
We analyze the use of resources within the processes, in this way it is possible to know what factors are responsible in each process, what is the performance of individuals, users or organizational units, as well as the distribution of work among the resources, allowing to optimize the processes according to the users.
We analyze the life cycle of business objects, such as inquiries, orders or claims. A thorough analysis of the processes allows to know the contribution they provide when controlling time, costs, production and ratios.