Application management services
We optimize your IT operations through a single point of critical interaction to monitor the management of your business solutions.
We handle the management and maintenance of applications, ensuring the continuity and operability of your systems and infrastructure, with the agreed service levels.
Our teams of professionals specialized in Application Management Services (AMS), accompany you in the process of transition from legacy systems, to a strategic management model of technological solutions that meet the needs of the business.
Custom application support
We provide customized support plans, ensuring that the critical applications of your business are available and able to respond in a timely manner to the needs of users. We constantly monitor the service levels (SLA), as well as the report, follow-up and immediate resolution of incidents.
Service level agreements
We work with agreements of level of services established by mutual agreement, ensuring a service according to expectations and periodically measurable. In the SLA parameters, the indicators that must be met are established, defining a specific level of quality of the service.